Frequently Asked
Questions

NKH machine serial numbers are generally located on a nameplate on the front, left side of the machine. Some machines will also have a serial number on the head structures.
Machine manuals can be purchased by submitting a purchase order and providing the machine’s serial number to our sales department who will then generate either a digital or hard copy manual which includes the operator’s manual, maintenance manual, parts sheet drawings, general assembly drawings, etc. Please allow two weeks for delivery.
Absolutely. Please contact a member of our sales team and we can send you our service rates as well as help you schedule service at your location.
Any member of our sales team would be happy to discuss the options that our stocking program can offer for just such a need.
Absolutely. Please visit the contact us page to write details about the present and past projects.
Repair: On-site or shipped to our manufacturing facility which reduces the expenses. NKH Hammers will minimally disassemble, inspect, report, and suggest REPAIR: replace only components that are damaged, causing the machine not to function properly or that pose an unsafe condition, and bring it to working condition. Every effort will be made to re-use parts; however, it may be necessary to repair or replace parts. All repairs made at NKH Hammers will be charged at the price of labor and materials. frames, components, and guards will not be repainted.

Rebuild: On-site or shipped to our manufacturing facility which reduces the expenses. NKH Hammers will completely disassemble, clean, and inspect the machine to be supplied by the customer. Upon completion of the inspection, NKH Hammers will submit our report of findings to the customer. This report will include:

1. A list of missing components, compared to the “as-built” bill of material.
2. Findings of concern to NKH Hammers that would impact the operation of the machine if it were to be re-commissioned.
3. Description and pictures of the general condition of the parts.
4. Based on the inspection findings, NKH Hammers and the customer will develop a general scope of work aimed at a REBUILD of the machine, and re-commissioning the machine.
5. Every effort will be made to re-use parts. It might be necessary to repair or replace additional parts not listed in the proposal. Any changes to the scope suggested by NKH Hammers must be approved by the customer before proceeding with any additional work.
6. A price estimate, based on time and materials to REBUILD the machine and re-commission will be provided. Frames, components, and guards will not be re-painted.

Remanufacture: Brings the customer’s machines back to OEM like-new condition. The machine is sent to our manufacturing facility.
1. Remove and discard all internal components of a machine tool.
2. Inspect and repair any damage to the frame.
3. Machine all working surfaces.
4. Manufacture all new internal components to bring the machine to complete, original factory specifications. (Basically a new machine with exception of the frame).
We do not stock used machines for re-sale, however, our sales team may sometimes hear of machines offered for sale by owners and would be happy to connect you. We would be happy to provide a quote for the repair, rebuild, or re-manufacture of any machine you purchase.
Our experienced service technicians would be more than happy to install any parts you purchase at a suitable service cost.
Absolutely. We can provide one of our knowledgeable service technicians to assist your team in the installation or repair of your machine at our service rates as well as help you schedule service at your location.
Yes, we do. We require drawings of the parts you wish to manufacture. We would be more than happy to discuss your options.
The history of NKH Hammers is embedded in our extensive library of OEM parts since 1960. We consider our prints and drawings proprietary in nature and are not able to share those publicly. We do, however, work with you in determining the exact part needed for your machine and will work with you on any expediting you may require if at all possible.
Yes. We can provide crating, rigging, transportation to and from your facility, and complete installation and run-off on your site.
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